Australia Parcel Post

Sydney metropolitan area usually the next business day, but may take 2 business days.
NSW regional area usually 1-3 business days.
Canberra metropolitan area usually 2 business days.
ACT regional area usually 2-3 business days.
Melbourne metropolitan area usually 2 business days.
VIC regional area usually 3-5 business days.
Brisbane metropolitan area usually 2 business days.
QLD regional area usually 3-5 business days.
Adelaide Metropolitan area usually 2 business days.
SA regional area usually 3-5 business days.
Hobart Metropolitan area usually 2 business days.
TAS regional area usually 3-5 business days.
Perth Metropolitan area usually 3-5 business days.
WA regional area usually 4-8 business days.
Darwin Metropolitan area usually 3-5 business days.
NT regional area usually 4-8 business days.
All parcels can be tracked using the Australian Parcel Post ELADS service, however is does take 24 hours to obtain tracking and consignment information from the time the parcel is dispatched.
We no longer offer Express Post services (guaranteed next day) or same day courier services (Sydney metropolitan area only) due to Express Post and Courier services not being an insurable option.
Deliveries are made to the address provided by you when ordering, rather than to a specific individual. Therefore you should only use an address that is secure and where all persons are known to you. If there is nobody at the address to accept the delivery a notification card will be left informing you to pick up the goods from your local Post Office.
In the event that a parcel is lost or stolen in transit we will investage this with Australia Post, once confirmation is received that the goods have been lost or stolen we will resupply the items as ordered.
In the event that a parcel is received in a damaged condition please contact us before you open the parcel, we will then instruct you as to the best measures to take.
Please not that all delivery time frames are as suggested by Australia Parcel Post services and are not guaranteed, as occasionally delays are incurred and these delays are out of our control.

Australia Post is committed to providing high-quality mail and parcel services to all Australians.
Our enthusiastic, professional people will build a progressive commercial corporation through a commitment to high levels of customer satisfaction.